Pa. attorney general sues Allentown home improvement company

Walter S. Timmons

The state lawyer general’s business office has submitted suit in opposition to an Allentown dwelling advancement firm, accusing it of deceptive, superior-force profits practices.

Curtis Overall Support, Inc., took advantage of customers — numerous of whom were elderly and lived alone — by working with misleading methods to trick them into having to pay for unneeded function, Legal professional Basic Josh Shapiro reported in a information release.

The suit names the organization and two workforce, manager Richard Price tag and industry supervisor Matthew Rate.

“Curtis Full Provider flat out lied to Pennsylvanians,” Shapiro claimed. “They misinformed customers about their right to cancel contracts and in some cases, refused cancellation outright. They used bad information and facts, partial details, and filthy tricks to pad their charges at the cost of older Pennsylvanians.”

The match costs that the company recommended customers purchase items that ended up unwanted and in some conditions inappropriate for the customer’s dwelling. Some customers were being requested to sign incomplete invoices that have been later on loaded out or altered by a Curtis personnel, the suit says, while shoppers who tried to terminate contracts had been normally refused, and in some conditions threatened with lawsuits.

The Rates allegedly used higher-tension and scare strategies to convince consumers their health and protection were being at chance if they did not make proposed buys and insisted on setting up get the job done immediately to discourage next viewpoints.

Consumers ended up presented the impact that they were getting out a bank loan for home enhancement products and services in a certain amount of money, only to afterwards master they had signed up for a credit history card and were being dependable for purchases in surplus of the amount verbally agreed to, the fit prices.

Shapiro’s information launch cited the case of Kathy Reither of Northampton County, who termed Curtis Complete Assistance two days in advance of Xmas when her furnace was getting problems. “Curtis Full Company designed all these promises,” Reither mentioned. “All these things that ended up erroneous with my furnace, that if he even tried out to clear my furnace it was going to crumble. All lies.”

Consumers who consider they or family members might have been victims of misleading techniques by Curtis Whole Service can file a criticism on the internet with the Bureau of Shopper Defense, electronic mail [email protected] or connect with 800-441-2555.

Customers are also urged to talk to elderly relatives users if they experienced a damaging experience with Curtis Overall Services and report any these grievances to the Place of work of Lawyer General’s Bureau of Purchaser Protection.

Contractors who have information and facts relating to the alleged business enterprise techniques of this organization really should also contact the bureau, Shapiro explained. The fit was filed in Lehigh County Courtroom by deputy attorneys common Melissa Kaplan and Shawn Bachman.

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